Skevo, hello, I am the webmaster of hiluobo.freeflarum.com, and now I have some problems, one can not log in, email problems, my administrator failed to log in, I suspect that my forum was vandalized, this is very bad So please help me to see, thank you

Is this account hacked? My forum had been hacked, but it solved. So please let @[deleted] fast solve this problem.

It may problem of Passwordless, but you can’t go the administration so can’t solve it. Probably, account hacked.

I'm having another problem.

Lruriawa

@SKevo

Lruriawa

[deleted] Yes, so far, I hope skevo will reply to me as soon as possible

SKevo

Lruriawa it appears that your SMTP server is overloaded:

flarum.ERROR: Swift_TransportException: Failed to authenticate on SMTP server with username "ybrcadmin@xxx.net" using 1 possible authenticators.
Authenticator LOGIN returned Expected response code 235 but got code "535", with message
"535 Error: authentication failed, system busy".

I have reverted your mail settings to the default FreeFlarum mail server, so login should work again.

Lruriawa

SKevo I don’t understand why this is happening, what causes it and is there a solution?

SKevo

Lruriawa it seems that you have specified a custom e-mail settings for the SMTP protocol, and instructed Flarum to send e-mail through this server (at Administration > Email). The SMTP server that FreeFlarum communicates with has sent a response with the error message above. It means that the SMTP server that you are using is “busy”, which usually means that it is overloaded and can’t process the request to send the e-mail at the moment, therefore the e-mail sending fails.

There is unfortunately no way FreeFlarum can solve this, as maintenance of the SMTP server that you have specified (ybrcadmin@...) is not managed by FreeFlarum. I recommend that you contact the administrator of the SMTP server to resolve this issue. Meanwhile, you can of course send e-mail through FreeFlarum’s mail server through the noreply+...@freeflarum.com e-mail address, which is usually sufficient enough for free forums that we host.

Lruriawa

SKevo Okay, I’ll contact the e-mail administrator. Wait for my message.

Lruriawa

SKevo Wait, I seem to have forgotten my password and I can’t log into the dashboard, what should I do？

SKevo

Lruriawa at your forum, click on “Login”, then on “Forgot password?”, then follow the instructions to send a password reset e-mail

Lruriawa

SKevo Of course I know this, but the problem now is that I can’t retrieve my password and my email doesn’t seem to work!

SKevo

Lruriawa if your e-mail address doesn’t work, that’s going to be a bit more complicated. Do you have a working backup e-mail? If yes, e-mail me at info@freeflarum.com, I’ll set e-mail of admin to that e-mail so that you can reset your password.

Lruriawa

SKevo You seem to understand wrong, my forum mail service problems, does not mean that my personal mailbox can not be used, send reset password mailbox problems can not be reset!

SKevo

Lruriawa ah I see now, my apologies. I thought that the e-mail sending works, as I have reset it back to FreeFlarum’s mail server. I will have a look at it and get back to you

Lruriawa

SKevo Thank you, I’ve been able to log in and manage it properly